VITA Program In Need of Volunteers!

The 2023 tax season commences at the end of January, and Brighton Center, in partnership with United Way of Greater Cincinnati, needs your help! Not a tax expert? No problem! There are volunteer roles for all interests from customer service to administrative support or providing families with certified tax preparation services. Training and ongoing support are provided for each volunteer role. 

 2023 Brighton Center VITA Site Volunteer Roles:

  • GREETER: greet customers at the site, provide intake paperwork, schedule 2-week follow-up appointment and answer general questions. 
  • ADMINISTRATIVE SUPPORT: answering and returning phone calls and providing support making copies, tracking returns throughout the process, and providing office support. 
  • IRS CERTIFIED TAX PREPARER: provide basic and advanced tax preparation and participate in the quality review process to check returns prepared by other volunteer preparers. (Additional training is provided) 

If you are interested in volunteering or have additional questions, please contact

The VITA program offers free tax assistance to individuals who generally earn $80,000 annually or less, those with disabilities, and the elderly who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.

Through VITA, each filer saves approximately $300 in prep fees. Volunteer tax professionals ensure those who qualify for the Earned Income Tax Credit receive their full refund. Last year, Brighton Center VITA Volunteers assisted 587 customers in realizing $649,065 in combined refunds. Please consider volunteering your time this year for this amazing opportunity.