COVID-19 Response




In response to the current COVID-19 (Coronavirus) outbreak: Brighton Center is committed to providing essential services to the community. The health and safety of our staff, customers, volunteers, and community is of the utmost importance as we navigate the current COVID-19 outbreak while continuing to deliver services. We will continue to carefully monitor guidance provided by the Center for Disease Control and the State of Kentucky on a continuous basis to determine appropriate courses of action, as we are needed now more than ever. Since March 2nd, Brighton Center has followed the safety practices put forward by the CDC and continues to do so. 

Please see our comprehensive statement of changes to services, delivery of services, resources, and any cancellations as they become available. We continue to remain committed to serving the community and will adapt and tailor our services to meet the immediate and critical needs of families during these unprecedented times, as we have for over 50 years.

Current Program Updates 

Emergency Assistance

Help with food is a basic and essential service, and we are continuing to provide families with their Emergency Assistance needs. Operations have moved outside of the side of our Family Center building (799 Ann Street, Newport, KY) right beside our clothing closet to allow for greater social distancing.   If you are in need of food or personal care items, please call (859) 491-8303 ext. 2300 to speak with a Customer Service Specialist about our delivery options.  We will also be providing Emergency Assistance to any Northern Kentucky resident Monday-Friday 10:00 am-4:00 pm, no appointment is necessary. If you have any questions about these services, please call (859) 491-8303 ext. 2300.

Additionally, we will be providing USDA Commodities (food) to Campbell County residents Monday-Friday 9:00 am-4:30 pm, no appointment is necessary. Beginning June, 1 we will be offering USDA Commodities to Kenton County Residents. 

If you have emergency assistance needs outside of food such as clothing, rent, or utilities, please call (859) 491-8303 ext. 2300 to speak with a Customer Service Specialist to discuss available community resources. If you are interested in delivering emergency food boxes to home-bound individuals, please sign up here

Kentucky Career Center (KCC) 

Keeping Kentuckians safe and healthy during the COVID-19 crisis is the number one goal for the Education and Workforce Development Cabinet. We are working with our partners to establish a timeline when we can safely offer in-person services at our Kentucky Career Centers. We have not yet established a re-opening date but will announce it as soon as it is determined.

We continue to offer services virtually during this time. To access our virtual services, please call (859) 292-6666.

Resources and Information for Customers:

  • Customers can apply for unemployment benefits online or by phone:
    • Call (502) 875-0442 to file a claim by phone.
    • Visit to file a claim online.
    • Unfortunately, due to the high volume of calls and the increased traffic to the site, lengthy wait times are to be expected.
  • Applicants will need the following documents and information to complete their application: social security number, address and phone number; and company names, addresses and phone numbers for all recent employers.
  • Read more here:

Contact their local KCC by phone (numbers in the following link):

  • Covington, (859) 292-6666
  • Florence, (859) 372-8400
  • Williamstown, (859) 428-7519
  • Carrollton, (502) 662-0319
  • CVG Career Center/KCC, (859) 767-6952
  • Rural counties of Gallatin, Owen, and Pendleton may access virtual career services by contacting the following: email or call (859) 428-7519   

Resources and Information for Customers:

  • Governor Beshear has waived the waiting week for Unemployment Insurance benefits, meaning customers who qualify for Unemployment Insurance Benefits will receive their first check two weeks after they first apply and that check will be for two weeks. Under normal circumstances, the first week is held back and that is referred to as the “waiting week”.
  • The state has also waived the requirement that applicants search for work while Kentucky remains in a state of emergency because of the COVID-19 pandemic.
  • Customers can apply for unemployment benefits online or by phone:
    • Call (502) 875-0442 to file a claim by phone.
    • Visit to file a claim online.
    • Unfortunately, due to the high volume of calls and the increased traffic to the site, the state is experiencing functionality issues with both options.
    • Currently, the system is not set up to allow the waiving of the waiting week and the job search requirement so the state is working on modifying the site to allow this to move forward.
  • Applicants will need the following documents and information to complete their application: social security number, address and phone number; and company names, addresses, and phone numbers for all recent employers.
  • Read more here:
  • For Kentucky Food Service employees and those directly impacted by the announcement to temporarily closing all bars and restaurants (with exception of carry-out and delivery), Governor Beshear has waived the waiting period to file for benefits:


Workforce Development

As of 3/25/20, our Center for Employment Training (CET) has moved to Distance Education for all skill divisions - Medical Assisting, Health Technology Administration, and Business and Computer Technologies. If someone is interested in enrolling at CET, please contact Jared Mueller at (859) 491-8303 ext. 2202 or Current trainees can access an informative YouTube video our very own Jonika Greene, Integrative Learning Supervisor, made to introduce and give an overview of distance learning.  

CET Graduation Postponement: Due to precautions surrounding our response to the COVID-19 Pandemic, CET will be postponing its spring graduation ceremony, originally scheduled for May 7, 2020.  CET will establish a new 2020 graduation date and will base this decision on guidance from the CDC and the eventual release of Governor Beshear’s Healthy at Home order.

Services continue to be offered at City Futures through telephone and drop-off services.  We will be available for tangible resources to customers via drop-offs on Tuesday and Thursday and virtual workforce services and support Monday, Wednesday, & Friday. We are keeping our Facebook page up to date with information as well. Call or text (859) 667-3277 or email Erica: or Kionte: City Futures will still provide the following services by phone and/ or email:

  • Answer public benefits questions - SNAP, KTAP, etc.
  • Information about resources & assistance 
  • Career coaching 
  • Job leads 
  • Resume assistance 
  • Interview prep 
  • Financial coaching, budgeting, & free tax prep 


Career Bridge is continuing services on-site with our partner companies. For more information contact Talia Frye at


We will not be accepting clothing and household donations until further notice. 

Clothing Closet

Clothing Closet will be closed to the public until further notice. If you have an emergency need for clothing, please contact (859) 491-8303 ext. 2300. 

Child Care

As of the close of business, Friday, March 20th both Bright Days and Early Scholars Child Development Center closed per the Governor’s Order until further notice. Both Bright Days and Early Scholars are providing learning packets to parents to help ensure the children are making developmental progress and are engaged in the learning process while they are at home. If you have any questions, please call (859) 491-8303 ext. 2027. 

Brighton Recovery Center

We continue to serve residents at Brighton Recovery Center for Women. Due to concerns regarding the health and wellbeing of current customers and staff, and in light of continued recommendations as well as orders from the Governor’s office, Brighton Recovery Center is temporarily suspending intakes immediately and until further notice. We will continue to take referrals and put potential customers on our waiting list.  During this time, residents will not be permitted to attend outside AA meetings and no external volunteers will be able to enter the building in an effort to minimize interactions and to practice social distancing. If you have any questions, please call (859) 282-9390. 

Center Table Catering with a Purpose will continue operating on a delivery basis only.

Youth Leadership Development

YLD Summer Club will begin the week of  June 1, with two options this year YLD@HOME and Limited In-Person clubs tentatively scheduled to resume on June 16.  Youth Leadership Development will continue to offer a virtual format as well. Staff will be sharing Fun Activities and Challenges on our social media accounts.  Be sure you or your parent/guardian follow and check daily!

If you have questions, need supplies for activities or anything else let us know! Contact Michelle Bullis at (859) 491-8303 ext. 2410 or 

Homeward Bound Shelter & Street Outreach

Homeward Bound is the only shelter in Northern Kentucky for homeless and runaway youth. Any youth between the ages of 11-22 that is in need of services or support please contact (859) 581-1111. This phone is answered 24 hours a day, 7 days a week. Homeward Bound remains open and continues to serve youth in need. 

Saratoga Place, Two Rivers, and Austinburg Apartments

No outside guests will be allowed in the building until further notice unless they are providing critical care or essential services to residents.  Additionally, residents are practicing social distancing. 

Volunteer Income Tax Assistance (VITA)

Due to the extension of the Federal Tax Filing date until July 15th, we are suspending VITA services until April 30th.

Financial Education Services

We continue to provide one-on-one financial coaching to individuals virtually.  If you have specific questions, please do not hesitate to contact (859) 491-8303 ext. 2314

Additional Information & Resources Below

CDC COVID-19 Information

Kentucky COVID-19 Information

NKY Health Department Information 

Medicare information - telehealth services expanded

Mitch McConnell Coronavirus Updates Portal (resources are oriented toward the staff of community-based organizations but may be useful to others as well)

Helpful Resources to Weather the Financial Impact

Duke Energy


Cincinnati Bell

Low-Income Home Energy Assistance Crisis Program (LIHEAP) 

T-Mobile $15 a month Keep America Connected promotion

Employment Opportunities

Kroger:  Actively hiring and recruiting applicants as business has increased a lot since the changes have taken place. We are holding open hiring every day from 9 am-11 am at the Kroger MFC location (8825 US 42). If hired, applicants can start immediately (within 24 hours). These will be seasonal positions but provides people an opportunity to earn additional income while businesses are closed. Apply online here 

Amazon: Looking to hire 1000 people in the area this week. Come to 1717 Dixie Hwy to apply as they can do the interview right there. Applicants can also apply at if they prefer.

For Amazon Driving positions – Please Click Here (REL Delivery) and send resume and cover letter to Eric Lawson at –

DHL: Please click here for the flyer with DHL opportunities – they are interested in working with employees affected and seeing a reduction of hours. This could be PT/FT, casual, temporary, weekend work.

Atalian Global Service: Seeking all those looking to pick up more hours. Positions range from NKY to Dayton, OH. Apply online at and contact Marna Oliphant at 

Allied Universal: Offering positions for displaced workers in Northern KY and Southern Cincinnati. Click Here for additional details. Apply online at

Fifth Third Bank: Hiring for 1000 + roles! -500 positions in retail banking -350 mortgage sales and support positions – 100 operation positions -temporary data entry/mortgage contact positions. If you are interested in a career at Fifth Third, you can also reach out to Eric Owsley at the Kentucky Career Center – eowsley@

Kentucky Career Center Job Search Marketplace: Updated daily with companies who are hiring through the COVID-19 Pandemic 

How You Can Help

We want to be responsive to individuals and families who need our essential services or are experiencing economic hardships due to this outbreak. We are already seeing an increased need for our services. Brighton Center is looking for monetary donations to purchase food, personal care, and cleaning supplies in bulk to help sustain our daily operations and to support families during this very difficult time. Monetary donations can be made online here.  At this time we are unable to accept food donations, but a monetary contribution will allow us to purchase food at lower costs and get specific high-need items out to families quickly. 

If you are interested in volunteering, please sign up here

Visit our Amazon wish list for a current list of items we are in need of. 

It is important that we come together as a community of support to endure these challenging times. If you are interested in learning more about ways you can help, please contact